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Frequently Asked Questions

What Shipping Methods Are Available?

Generally all orders are shipped right after they are confirmed from our supplier’s warehouse the next business day. If the product is out of stock or backordered you will be informed of your email or preferred contact number about the same. You can either choose to wait for the product or cancel for a full refund.

How Long Will it Take To Get My Package?

Our Team at Medpick aims to ensure a one-day delivery of every package ordered on our website. If situations call for unforeseen circumstances, the maximum delay in delivery is for three days, not more.

How Do I Track My Order?

Once order has been confirmed you will receive every update of your shipment on your registered email id and phone number. The contact info of our shipment provider will also be provided to you in all our emails.

How Do I Place an Order?

To place an Order with Medpick, Register today at Sign Up and log in to your account. Select any product of your choice and need and Click on ‘Add to Cart’. Proceed to the cart and input your personal details, including delivery address, contact number, and email id. Further, proceed to checkout to make the required payment. Once the payment is placed, your order has been confirmed and ready to be shipped to your delivery address.

How Should I to Contact if I Have Any Queries?

If you are having any trouble with registering or placing an order; or if you have any other queries related to the website, please feel free to contact us at or call us at (+1) 617-618-5094. We are here to be of your service during normal business hours.

Do I Need an Account to Place an Order?

Yes, you do. For security purposes and authenticity of order delivery, we provide our services to only the registered users. To order with us, register today at Medpick and grace us with your esteemed presence. We would be very glad to be of your service. For any queries, call us at (+1) 617-618-5094.

Can I return a product?

Usually all medical products which are displayed non returnable will not be able to be returned unless they are defective or have arrived in a damaged condition. In such cases please contact us for a RMA and then process for a refund.

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